Even the strongest systems have weaknesses

points of weakness

We invest a great deal of time, money and effort into making our iT systems as resilient as possible. And yet, no matter how strong we make our fortresses, our business systems are still at from the slings and arrows of outrageous misfortune because even [...]

Poor design dramatically affects lifetime costs

ugly ducklings grow up

Have you heard anyone in your organization ask: why do we never seem to have the time to do things properly the first time but we always seem to have time to do them twice? Well time is always precious and often saved at the expense of design ‘elegance.’ But this approach often creates [...]

the risk of informal decision-support systems

singing from the wrong spreadsheet

You have probably been in meetings where colleagues have had a heated discussion, or even a serious difference of opinion, about the business ‘numbers’ – only to find that each person is working from a different set of figures; instead of a commonly shared perspective. This usually happens when people are not singing off [...]

In-house development is a high-risk lifestyle choice

Some organizations persist with building large chunks of in-house, in the absolute belief that their business is special and couldn’t possibly fit into a packaged solution. So they construct a unique business platform for themselves, without realising perhaps that their efforts are not only high-

Training investment during hard times

pink fluffy handcuffs

When times are hard the staff training is usually an early casualty of cost-saving. But this is often a false economy that creates more expensive problems down the line. That’s why some canny employers recognise the value of pink fluffy handcuffs – comfortable [but firm] [...]

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