Welcome! iT people (just like drug dealers) refer to their customers as users because they are captives, dependent on their regular ‘fix’ from shifty characters lurking in the shadows. Nothing happens quickly in the dark realms of iT and the phrase ‘user testing’ usually refers to the limits of user patience and endurance.

Do you use IT, business technology or computers? The Devil's Guide to iT can help

Some say that techno-folk talk about ‘end-users’ because they are always the last people they think of when weaving their intricate webs of gee-wizardry and high-tech mumbo-jumbo. Meanwhile their starving users wait patiently for iT to deliver…

Do you want me to make iT simpler? Take a deep breath and click here. I will transport you directly to the comfortably warm dungeon, where I share my valuable insight, tips and advice for those who use iT.