Every man and his two-headed dog has a website these days but many sites struggle to serve their users adequately, let alone well. Indeed some browsing experiences are so painful that it’s like searching, blindfold, for hay in a needle-stack. Problems such as poor layout, clumsy structure, confusing terminology and unhelpful help quickly encourage site visitors to look elsewhere for satisfaction.
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the importance of effective websites
looking for hay in a needle-stack |
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