We all know anxiety precedes the launch of a new system; we hope everything will go well and do our best to prepare for the great event. But we still seem to forget just how much stress the ‘birth’ will place on our hard-pressed resources – and how quickly the pain and noise is shared far and wide, when a launch doesn’t go smoothly, or perhaps more dangerously goes too well. Birth pangs are bad but watch out when a new-born has fangs that can bite you, really hard.

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