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customer and vendor partnerships

If there is no on either side, or if all of the is on one side, an agreement can’t be a – it’s just .

The Myth:

my vendor is my business partner

Reality: only if we are the

sharing risk and reward

partnering with vendors

Many iT vendors like to position themselves in the role of ‘partners’ with their customers. After all partners share the rewards, don’t they? And a seems so much more friendly than the old-fashioned / client relationship. But, [...]