Your business systems may be world-class, robust and powerful. But their usefulness will be diminished if staff are unable to exploit the systems effectively. That’s when mistakes happen, sometimes very costly too. New projects may well make adequate provision for training staff: users, managers and technicians. But a few months down the line, people [...]
Reality: resilience does not mean unbreakable Even the strongest systems have weaknesses
When times are tough iT purchasers reduce their spending, by cancelling or postponing investments until the economic climate improves. A simple survival strategy for those who use and buy iT but a portent of doom for those who make, sell and run iT. However, when the flow of new sales dries up, iT vendors [...] The Myth:
Reality: users are forced to spend money when they can least afford it |
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