Reality: resilience does not mean unbreakable
Even the strongest systems have weaknesses
We invest a great deal of time, money and effort into making our iT systems as resilient as possible. And yet, no matter how strong we make our fortresses, our business systems are still at risk from the slings and arrows of outrageous misfortune because even the strongest systems have points of weakness. [...] the birth of a new system can be painful - long after the event
We all know anxiety precedes the launch of a new system; we hope everything will go well and do our best to prepare for the great event. But we still seem to forget just how much stress the ‘birth’ will place on our hard-pressed resources – and how quickly the pain and noise is [...] |
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