dgit_devil_head_web2
I have something to say about all these topics but the completeness of the information shown depends on your membership status - try the Outer Circles to reveal a little more or join the Inner Circles to see everything.

call logger

either someone who receives and records a for , or a that logs a event for .

666

This easy to remember number was the internal telephone extension number for the IT Help Desk at R.L. Polk (Europe) absolutely true.

The Samaritans

a global, charitable organization that helps people in despair. Must not be regarded as Second Line for iT.

helpdesk

an incredibly dedicated bunch of people, committed to serving the needs of others. Major weakness: a tendency to suggest that you “turn it off, wait a minute and turn it back on again.”