Reality: right-sourced iT needs a whole new management mind-set
managing right-sourced iT
The old Command and Control model of iT management, with an army of dedicated professionals arrayed neatly in ranks, is desperately outdated in the world of right-sourced iT, where services are delivered through a complex matrix of providers. This new order needs a new management model to get the best out of your iT [...] The Myth:
Reality: Outsourcing TRANSFORMS as many problems as it fixes Outsourcing: transforms old problems into new ones
Getting someone else to run iT has been a very attractive option for many organizations, frustrated by unexpected cost and disappointment from their own efforts. The prospect of freeing valuable management attention to concentrate on ‘core business’ can be compelling. But the reality is that outsourcing often simply transforms familiar iT management problems into [...] out of site, out of mind? |
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