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The Myth:

our old iT management models are still good

Reality: iT needs a whole new management mind-set

managing right-sourced iT

get me my broker

The old Command and Control model of iT management, with an army of dedicated professionals arrayed neatly in ranks, is desperately outdated in the world of iT, where services are delivered through a complex matrix of providers. This new order needs a new management model [...]